Hardware giant Bunnings breached the privacy of “likely hundreds of thousands” of Australians through its use of facial recognition technology, the Privacy Commissioner has ruled.

“Individuals who entered the relevant Bunnings stores at the time would not have been aware that facial recognition technology was in use and especially that their sensitive information was being collected, even if briefly,” Commissioner Carly Kind said.

The ruling is the culmination of a two-year investigation. Bunnings claimed it is “deeply disappointed” by the decision, and is seeking a review.

The commissioner did not seek to impose a fine on Bunnings for the breach of privacy.

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